Frequently Asked Questions

We are an out-of-network provider, meaning we do not work with any insurance companies and are not bound by their limitations. Payment is collected at the time of service. If needed, we can provide 'superbills' for you to submit to your insurance for reimbursement, but please check with your insurance company for their specific requirements and your out-of-network benefits. You can also use your FSA or HSA accounts. We accept all major credit cards, checks, cash, Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

Unfortunately, we are not in contract with Medicare or accept Medicare insurance (due to declining Medicare reimbursement).

Cash-based physical therapy—also called out-of-network care—means you can come directly to a specialist PT without needing a referral, and you simply pay for your sessions out of pocket. We’re an out-of-network clinic, but many of our patients are still able to get reimbursed by their insurance afterward.

This setup lets us focus on what matters most: your care. You get 50+ minutes of one-on-one time with a specialist, a higher level of attention, and a more personalized, concierge-style experience—without third-party insurance restrictions getting in the way.

Because this model is fee-for-service, you can pay per session or purchase a package at a discounted rate to support your treatment plan. If you’d like to submit to insurance for reimbursement, we’re happy to provide an invoice or receipt you can send directly to your insurance company. Any reimbursement goes straight to you.

In an insurance-based PT model, you use your in-network health insurance to help cover the cost of your visits. You’re usually responsible for your copay, coinsurance, or the full amount until your deductible is met, and your insurance covers the rest.

The downside is that insurance often decides how many visits you’re allowed, and you may have to pay the full cost upfront until you hit your deductible—which, if it’s high, may never happen. It can also mean your therapist has to spend extra time on authorizations and paperwork, which can take away from your hands-on treatment time.

We require at least 48 hours notice for any cancellation or rescheduling of sessions so it can give someone else a chance to book that slot. You can modify your appointment directly on the online booking portal as long as it is up to 48 hours before your session. After that, please contact your provider via email to notify them. A no show or late cancel less than 48 hours will be charged the full session fee.

We recognize that unexpected circumstances can arise. Situations requiring cancellation or rescheduling with less than 48 hours’ notice will be reviewed individually. However, if a patient misses three consecutive appointments, we reserve the right to cancel all future appointments.

We strive to stay on schedule for all of our patients and kindly ask that you extend the same courtesy to us.

Even though our focus is on women, everyone has a pelvis and a pelvic floor! We can treat anyone experiencing pelvic floor conditions.

Think of a pelvic floor physical therapist as a general physical therapist with an extensive knowledge of pelvic health! We treat the whole body through a holistic approach so sometimes that would include other conditions such as back, hip and neck pain.

Yes! We do offer packages for follow up visits:

6 Sessions Package - $1,110 ($15 off per session)

• Ideal for those who are dealing with a mild pelvic floor symptom(s) (occasional urinary incontinence, mild urinary urgency and frequency, pain with intercourse, slight difficulty activating or relaxing pelvic floor muscles, postpartum muscle weakness without significant prolapse or pain)

8 Sessions Package - $1,360 ($30 off per session)

• Ideal for those who are dealing with more recurring and persistent pelvic floor symptoms (stress or urge incontinence, mild to moderate pelvic organ prolapse, painful intercourse (dyspareunia) that occurs regularly, postpartum symptoms involving both weakness and overactivity, bowel dysfunction like chronic constipation or irritable bowel syndrome), low back, neck and/or hip pain. Also great for pregnant patients who want to establish prenatal care and labor/delivery preparation.

10 Sessions Package - $1,550 ($45 off per session)

• Ideal for those with chronic conditions that significantly impact quality of life (Advanced pelvic organ prolapse, chronic pelvic pain syndromes like endometriosis, pudenal neuralgia, and interstitial cystitis, severe urinary or fecal incontinence, pelvic floor dysfunction post major surgery (hysterectomy, radiation), complex postpartum trauma (3rd/4th degree tearing), history of sexual trauma. Also great for moms post-Caesarean section

A pelvic floor assessment is NEVER required and also does not have to be performed on your first visit or any visit if you do not feel comfortable. If the idea of an assessment makes you feel uncomfortable, that shouldn’t stop you from seeking help. There are many other ways we can help, which we can definitely talk about!

This is difficult to say as it varies based on the individual, their severity of symptoms, lifestyle, and their commitment to the treatment plan. Some patients feel improvements in just 2 visits, some take 10+ visits. However, most patients start to see improvements by the 6th-8th visit. We highly recommend scheduling sessions on a consistent basis in the beginning (either weekly or biweekly) in the first couple months or so. This will give us time to develop a treatment plan that is effective and sustainable.

Most of our patients stay on a maintenance program even after feeling better (monthly, bimonthly, quarterly) to make sure they keep on track. Just like how people go to the dentist twice a year for a clean up!

No, you do not need a prescription or referral from a physician to see a physical therapist in Washington State. However, please check with your insurance company to verify if you will need to provide one for out of network reimbursement.

Experiencing discomfort and irritation during the first few weeks of treatment is typically normal as new movements and exercises are introduced to your body, but please let us know if something doesn’t feel quite right.

As long as you are comfortable to come in, we’re still happy to work with you. Depending on how heavy you are menstruating, we may not do internal treatment and focus more on external treatment. It is totally up to your comfort and preference!

We recommend booking your first visit with us any time in your second trimester. Remember, labor is like a marathon so the earlier you prep, the more confident you will feel going into it!

Most of the patients schedule their first visit postpartum anywhere between 4-8 weeks. It is never too early or late to book an appointment (even if you are more than a year out!)

We also offer in-home sessions (where we come to your home) for the first 6-8 weeks postpartum.

Please wear something comfortable (gym attire) that does not restrict your movement. We will likely ask you to perform movement patterns like bending and lifting and assess your hip mobility.

Yes, there is a small parking lot on-site and plenty of street parking in a quiet residential neighborhood.

Yes! You can absolutely bring your kiddo to our session :)

We offer in-home sessions for those who are early postpartum 0-6 weeks only.

We do offer virtual sessions for those who cannot commute to the clinic or are out-of-state.